Research Article · Volume 2, issue 1 · Pages 8-19
Open accessToward Emotionally Intelligent AI Systems: Foundations, Challenges, and the Road Ahead
Artificial Intelligence (AI) systems are increasingly used in settings in which their outputs alter decisions, communication, and access to services. In such settings, technical accuracy does not exhaust the conditions of a satisfactory interaction, because a user's emotional state may affect both interpretation and outcome. This paper examines the theoretical foundations of Emotional Intelligence (EI), the emergenc…